Welcome to Candy Crush All Help.

Need help! Here's where you'll find it!
The best tips and strategy. How to  play Candy Crush!
Hints And Tips for All levels!
The first place to get help for Candy Crush!

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How to use this website
Look along the top of the website under the header for the page containing the level you need help with, click on that and it will take you to the section containing your level. Click on the level you need and it will then take you to the tips and video for your level.
For help with other aspects of the game, strategy, boosters, combos etc, look down the left side of the website and click on any of the headings that interest you.
You will find comprehensive information on all aspects of Candy Crush Saga.

Also NEW! Dreamworld blog!!

If you are having difficulty viewing this site scroll down and hit "view web version"


Here we  bring together all the experience of thousands of players all in one place 
so that you can help each other have fun playing instead of continually being frustrated. 
The site is multilingual thanks to the translate button on the right.


On the right you will find video guides to all the levels, plus tips for those difficult levels!.
On the left is other useful information, some relevant to Candy Crush Saga only, 
some useful in many online games.
Please support this site 
by clicking on the "like" button on the right.
Or share with your friends.
So come along with me and lets make candy!
 Play the game.Click on the image!



This site is totally independent and has no connection to the developers of this game.

815 comments:

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Anonymous said...

Ive finally finished Level 65 but I cant bring down my friend list to get tickets to cross over to Level 66. Ive refreshed the page and just about clicked on everything but I cant get it. Help.

Hemu Rai said...

I log into the Facebook app everyday with my Ipod. When I click the Facebook button in the game to connect, it goes to the facebook screen, looks like it is loading, and then just restarts my game and I never connect. Now I cant get past level 35 because I need ticket from friends. Why wont it log into Facebook?! HELP!

gcpkenyalang said...

Dear developer,

Im having a problem with my candy crush where i cannot update to the latest version. Whenever i try to update, the dialog "unable to download application" will appear... Anyway, im using ipad..

Your assistance is appreciated..

gcpkenyalang said...
This comment has been removed by the author.
Anonymous said...

i recently upadated candy crush on my ipad and iphone as well. good thing is it can now accommodate til level 330. downside is i cannot receive any requests. i can make ask for lives and tickets but i can't receive any. envelope icon seems to be gone =( please look onto this matter.

Anonymous said...

When friends give you "Extra moves" +3 I can't redeem them on my phone nor on FB?? how do we redeem them?

Anonymous said...

After running a update through the Play Store, Candy Crush will no longer connect to FaceBook on my Droid 3. I have checked my FB settings, and I can connect to FB through the app on my phone. This game keeps having issues. Does anyone know how to fix connection problems?

Anonymous said...

Fren list is blank. Cant ask for live. Pls help.

Anonymous said...

cannot play on my pc, keep asking to upgrade flash player , I've updated flash player million times,, still cannot load the game,, please fix this :(

Anonymous said...

The Best Candy Crush Saga Cheats ever made 100% save never get ban from facebook
get your copy from this website: http://candycrushsagacheats.org/

Anonymous said...

[E-Error= Error #1007]

what is this??? Pls Help me i can't play on facebook. Im stock on level 29 Pls reply :l

Anonymous said...

[E-Error= Error #1007] what's ds????? Im stock on level 29 on fb!!!

Anonymous said...

[E-Error= Error #1007] ?????????????????? fuck this

tiger chen said...

I have bought several items in IPAD app. But I have lost them after I reinstalled the app yesterday night.and I have restored the purchase but nothing happened. Plz help me!

Anonymous said...

can someone at candy crush help, pse assist, i am on level 77 and for the past three days, everytime im on facebook and i click on the ap for candy crush it goes to 30 percent and then to 69 and then its gets stuck it wont open, i don't want to start from 1 again

Anonymous said...

I am not on Facebook how do I get a ticket 4 level 36

Anonymous said...

The rainbow candies in the Savory Shores episode (especially the timed level) are giving me headaches with all the flashing! Any helpful hints????

Anonymous said...

Hi I'm playing on my phone and it won't let me send things too people that have asked for help but will let me accept lives from my messages. Just says there is an error n to try again later. It's been over a week now....please help x

Anonymous said...

Twice I purchased additional time (in a timed level of course) and TWICE after I paid for it, the timer with the plus sign appeared in the center of the screen with a stream of timers back to my clock and then froze. It wouldn't let me continue and I lost the game and my money...how to do I get credit for that???

Rocky said...

This blog is really helpful for Candy Crushers like me! Keep posting and helping us!

Anonymous said...

Fix the Facebook sync issue ! Its not user error, settings, internet or any of the other crap you keep telling us. It happened after last upgrade, you have many people with same issue....its NOT US that are at fault.....

Anonymous said...

my screen keeps sticking on my ipad when i'm playing candy crush. it is only happening with this game. any ideas

Anonymous said...

How can u bet level 135 I don't know what to do I don't understand

Anonymous said...

I finished the level 335 on iPad but won't update the next level, how can I play on iPad by not playing on laptop for the next level?

Anonymous said...

It appears that a lot of people are having trouble with loading a friends page, or getting tickets...I have asked my friends, they cant do it, I have been in forums, and still no help. Im just trying to get passed level 20, and I have tried, all types of sugestions and still nothing, please fix the problem so that I can enjoy the game, other wise its bye bye from me...

essence702 said...

I completed level 65 (cleared all the candy) after 2 days on this level and didn't score a win. see attached. What a disappointment I feel cheated!!! I printed the screen shots after my win was not recognized sure don't want to repeat this same level all over again.

De Linkbuilder said...

Ha Ha it's really nice, I bought a hack on www.candycrushhack.nl is helps a lot.

Anonymous said...

can you tell me how can i ask for lives or tickets its telling me error try again thanks

kazjaz said...

I am not able to play due to an error message - can anyone advice? [E-Error= Error #1007]

Bri Bowie said...

:( Facebook keeps giving me "error code #1007" whenever I try to access the next level. What does this mean?

OzFireGirl said...

What is the error 1007? I am getting this on the PC but not on mobile device and can't get the level to load because of this error

Anonymous said...

I am on level 35 and everytime I click on play it comes up with error #1007 and wont let me play. Can anyone help

Anonymous said...

I have iPhone 4S........I was synced with Facebook but when I changed my password, I am no longer able to sync

Anonymous said...

I'm having the same problem and it's very frustrating

Anonymous said...

Hello I am at level 147! and after purchasing extra moves 4 or 5 times, it gives me and error:
Your purchased could not be completed for assistance, contact iTunes support at www.apple.com/support/itunes/ww/
this is not fair and also stealing, considering i had like 2 bubbles left!
How do you explain that???

Big Baws said...

http://www.youtube.com/watch?v=d8JmuArge08&feature=youtu.be

The only hack that really works, enjoy!

Anonymous said...

The ticket request error is happening again :( I can't request any tickets because my FB friends list is blank!

Anonymous said...

I get requests from friends saying they've been stuck on a level and request a hand. How do i request a hand if i'm stuck

M & M said...

My friends send me extra moves, I accept them, but when I start the game, they won't load. I'm playing on my iPad and all updates are current. Please help

Emily Lim said...

Em, I'm at Level 50. I've used up all my life and decided to play Farm hero saga to claim all full lifes and 5 lollipop in 10 levels of the game and then I successfully defeated the "racoon" So that I can claim my gift. unfortunately , I don't see any changes in candy crush and the life itself is still loading as usual. I've try refreshing the whole candy crush game again and again but nothing happen. I waited to see the result the other day, but still no lollipops aavailable but the Life had fully charged. And another problem is I don't see any " send request to friends for free life " button never appear anymore .There is just that " Claim offer(play other game)" and the "buy" button accessible when I click on the the Level I play till. There's no more buttons to send request to friends to get life anymore like I use to. I get real frustrated because I've spend my time wasting playing on farm hero saga and got nothing plus I am slowed down.because all my friends had catch up on the game and is away 10 level from me =( I need guidance and help . I don't want to abandone this candy crushing game, I love it ! I'm a total Fan ! Honestly ! But sometimes I can't take this shit anymore and feel like dropping the game. But then I kept telling my self no, You know whta it feels like to play untill such high levels ....

Emily Lim said...

Em, I'm at Level 50. I've used up all my life and decided to play Farm hero saga to claim all full lifes and 5 lollipop in 10 levels of the game and then I successfully defeated the "racoon" So that I can claim my gift. unfortunately , I don't see any changes in candy crush and the life itself is still loading as usual. I've try refreshing the whole candy crush game again and again but nothing happen. I waited to see the result the other day, but still no lollipops aavailable but the Life had fully charged. And another problem is I don't see any " send request to friends for free life " button never appear anymore .There is just that " Claim offer(play other game)" and the "buy" button accessible when I click on the the Level I play till. There's no more buttons to send request to friends to get life anymore like I use to. I get real frustrated because I've spend my time wasting playing on farm hero saga and got nothing plus I am slowed down.because all my friends had catch up on the game and is away 10 level from me =( I need guidance and help . I don't want to abandone this candy crushing game, I love it ! I'm a total Fan ! Honestly ! But sometimes I can't take this shit anymore and feel like dropping the game. But then I kept telling my self no, You know whta it feels like to play untill such high levels ....

Prof. Sonia said...

Alguem pode me ajudar, o jogo candy crush estou na fase 35 e nao consigo mais jogar ele carrega depois dá erro 1007 o que devo fazer? me ajudem.

Patricia Brown said...

Level 135 is a piece of crap!!!!!

Anonymous said...

What is E-Error= Error #1007? I lose a life every time and level 339.Also when is the update on the ipad for more levels

Thanks

Anonymous said...

same here, have you resolved this yet?

Anonymous said...

Please send the new update for Android and tablet! I am on level 347 and can only play on FB, which is annoying! When is the new update coming? thanks :-)

Anonymous said...

I'm playing the game on my pc and I do not have the option to request lives from friends anymore. It forces me to "claim offers" by playing other games--which I did but I'm still force to play the other games. Please remove this, you can't force people to play your other games.

Ryan Murphy said...

As pathetic as it sounds i have been stuck on level 20 for about 6 months because when i try to click the button to ask friends on facebook for tickets, nothing happens. I tried re-installing it, tried it on a different browser, etc... but nothing! It has been bugging me for a while now and i want answers!!!

Anonymous said...

if i dont have facebook how do i unlock levels?

Holly Watts said...

i have one friend in my message that i have 7 or 8 lives requests from, she is the only one that i cant send lives or tickets to. and it doesn't disappear from my messages like it does when i send lives to other friends.

chescaaaadc said...

I play candy crush on my itouch 4. I didn't play for a day and ended up with 80 messages but whenever I try to open it up, it goes back to the home screen. Now I have up to 103 messages. I can still play but I can't send lives or get any from friends. How can I fix this?

Anonymous said...

why can't I see other players pics? All of sudden they are just empty boxes without pictures?

Anonymous said...

I can't request lives from my friends on FB.

SB_Australia said...

Can I play this game WITHOUT nagging my Facebook friends constantly?

Podi Constantiner said...

Why when I pay for 5 extra moves am I only getting 2-3? I have asked for help by email 4 times and no one answers. This is not legal. Playing on iPad

Anonymous said...

Hi .
I have problem with level 167, Error 1007. Please, fix it.

Y8 Games said...

245 seems to be final from here (Android tablet). Regards

lizzy725 said...

I had uninstall candy crush and i am.trying to install it again but it gives me error 509. How can I fix it or what can I do so i can install it again.PLEASE HELP!!

lizzy725 said...

I had uninstall candy crush and i am.trying to install it again but it gives me error 509. How can I fix it or what can I do so i can install it again.PLEASE HELP!!

Anonymous said...

I can't open candy crush on my Facebook using may computer. The webpage is not available. There is error 103. What does it mean? Please help me to fix this issue.

Anonymous said...

When are more levels going to be added ???, i have now reached level 380 and have been waiting a few weeks now for more levels.......i need my candy crush fix

Luis Saint-Amand said...

how restart my game on facebook, i was in a level 60 and now i dont know how i am in level 335, i want to return to level 60

Anonymous said...

I've been stuck after level 95; error when trying to ask friends - friends list not displayed. Same when trying to send lives to help friends,it's not going through - again errorr message.

Anonymous said...

Candy Crush stuck loading at 3% on Facebook. Tired of playing on phone and killing it's batter. Please help

Anonymous said...

Does anyone know why Candy Crush will not load on my computer? It started about a week ago. I have downloaded the latest version of adobe flash and it still won't work. Thanks for your help!

Anonymous said...

Why are my friends not receiving ticket requests from me?

Anonymous said...

Have been stuck on level 245 for weeks now... Can honestly say I no longer enjoy this game...time to find another game. I don't understand why the designers of this game make it so difficult that people choose to quit playing their game. I love fu. And challenging games but this one is rediculous!

Samantha Coffin said...

I have facebook friends that send me lives all the time but none of them ever show up. Its very frustrating please help!

Candy Crush Help said...

The highest level is 380 on Facebook now. If you are stuck at any level, we can help! Check it out here: http://candycrushhelp.wordpress.com/

Anonymous said...

I can't get into candy crush as it keeps saying I have to upgrade my flash player which I have already done 2 or 3 times recently . It still keeps saying I have to upgrade it again please help

Anonymous said...

I have logged on someone elses facebook/candy crush account on my android tablet and i was playing at level 311 and the one i logged on was playing at level 35 but since i've done that the one i logged on is also playing now at level 311. How is that possible...??? I would like to restore the one i logged on from my level 311 to his level 35.

Anonymous said...

Please help me , i cannot connect to kingdom and facebook as well... Please resolve this problem im stuck and ican't request tickets. It really frustrate me...

Anonymous said...

Hi Ive finished level 335 & Im still waiting for the new levels it says its coming soon but how much longer do I have to wait!

Anonymous said...

When playing on computer I have no envelope to use lives sent....How do I access them?

Anonymous said...

i've already posted on here once before, but didn't get any help. does anyone know why the ticket request doesn't work. on the platform ready to get to the next zone, and once again cant because it doesn't go any further than telling you to ask friends or unlock with coins. this seems to happen every time on certain people's, and it's getting so frustrating and ridiculous. if anyone can help, i'd love to hear suggestions. thank you
amy21april89@hotmail.co.uk

Anonymous said...

Hi. Recently my mother got me into candy crush and i have been playing it like crazy. Thing is when it pops up to send extra moves, or lives, or to invite ppl I dont see my mom on the list. She has sent me items numerous times. I am wondering why she isnt showing and if there is a way to fix this? TY

Anonymous said...

Oh I am on desktop/laptop and windows 7. Thx

Ingrid Rodriguez said...

It won't let me connect to Facebook this is the error I get when I try I 21st in level 119.

fbconnect://success#access_token=CAACZCwCGi5JABAPxysQC4ruWsYbiZCpDGyEfQsPkTom2XD88yZCpheg5zIHz5NZAY3BJx5my6EOs4oUDPNAYJSP4IT8ooVSH9zZBwMh8xcgvABxiabLcArtT7ZBfmokeLs4NbAmR5HjZBsMmVXsZCT2BDzuCVwmUTETXJHvgfPRlRQZDZD&expires_in=5180769

Anonymous said...

When I log on to the game, it says I have extra lives, when I accept them, they do not appear, what happens to them?

Anonymous said...

Hi I'm on level 76 and my fruits are not dropping down at the bottom I uninstalled and reinstalled still not doing plz help

Anonymous said...

Since this last update, when my friends send me free lives, I am not getting them! Very upset about this! I will not purchase your lives. If my friends send them to me, I should vE able to use them. I never accept them until I am out of lives either, so I am not trying to add onto 5. Please fix this problem ASAP!

Anonymous said...

I.can't connect to.my fb account I already tried.several.times.and it won't let me any help? I already removed it from my phone and installed it again and nothing.

Anonymous said...

I.can't connect to.my fb account I already tried.several.times.and it won't let me any help? I already removed it from my phone and installed it again and nothing. I've played it before on my phone just fine and now I can't

Anonymous said...

what shall I do if I can't download the game on the next level. The game was stuck

Anonymous said...

I have an S2 . Every request i get disappears and isn't able to be used in the game. My friend sent me a ticket and i accepted but it still doesn't work cause it's not there!!

Anonymous said...

I just completed level 285 and HAD 138 lives and moves given to me by my FB friends, then the game suddenly deleted all but 2of my freebies!!!!! I was left with one life and one set of moves. Prioir to that I noticed that when I elected to use my moves the game subtracted from my stash but the 3 moves weren't added to the allotted moves. That meant I would have to purchase 5 moves @$1.99. The only freebie that "they" managed justly were the lives!!!! I've spent LOTS of $.99 and$1.99 on this game,my choice, but I don't like being CHEATED. RESOLVE MY ISSUE KING...OR MIDAS GAMES

Anonymous said...

Is it possible to send lives and tickets if you don't have a Facebook

Ani Manukyan said...

Sorry,Why can't Continue level 335 by Ipad.

Kaitlyn Baldree said...

I'm having a problem with the facebook version of the game. On my iphone, it lets me access the messages where friends send lives and extra moves and whatnot. On facebook, I can't find this screen anywhere.

Anonymous said...

My friends send me extra moves and extra lives but I can't use them because my lives are full when i log on and i don't happen to be in the middle of a game when they send them to me so they don't benefit me. They disappear and this pisses me off. I will be quitting the game shortly because I am sick of it.

Anonymous said...

I am having an issue... I am on level 63 on my IPAD yet on my HTC phone it is only level 28. I have my Facebook synched but it is not working... Any ideas?? How can I synch both?

Anonymous said...

I can't get the "ask friends" window to open to get me a ticket to the next episode, for weeks now. will someone reply and tell me what to do, can someone fix this, its killing me!

James Poole said...

Is their a way you can restart the whole of candy crush ?

yvette c said...

Just finished level 181 after a week and just when I am about to play level 182, I kept getting the following error:

E-Error= Error #1007

Please help. Thanks.

lizzylogan said...

How do I purchase extra boosters, I have added debit card details, did not work and I av a Google play £10 balance which also did not work... I only need 1 extra move each time I play the dreaded level 147?!!!!!!! :(

yyang said...

I cannot ask friends for the lives...what happened? it ask me to claim offer...><help pls!!!!

Connie said...

hello, I have no envelope to save my extra lives in. My sister does. What happened and how do I fix that?

Lefthanddesign Jan Willem Beumer said...

I agree this game is the bomb!! I made a website with more Tips and Hints for Candy Crush Saga.. Check it out.. http://candy-crush-saga-tips-and-tricks.com/candy-crush-saga-tips-and-tricks-online.htm

Anonymous said...

I am stuck on level 135.been there for 3weeks now.how can i get passed this level? Plus,my fiance has a problem.he dont have or want a facebook.so is there any other options he could do to continue playing passed level 35? Without buying tickets

Anonymous said...

ME TOO AND I NEED HELP

Jessie Boy Musngi said...

Please help i have a problem connecting to fb its only show "Sorry you dont have access to the kingdom right now". What can i do pls help me. And i try to reinstall both candy crash andd fb. But still showed aagain. Help help pls...

cheryl KENNEDY said...

I play on my iphone & on my Computer at home... On my phone the envelope says I have 147 Messages but when i play on my computer it only shows maybe 2 or 3..
Also when i accept extra moves on my phone the games does not let me use them when im playing on the phone..

Squasher said...

can't contact store on kindle fire hd,how do you overcome this issue as i can't get past level 33 wiyhout boosters?

Anonymous said...

I would like to know if there is a way to delete a person off your account for candy crush, me and this person are no longer associated and it bothers the hell out of me everytime I log on and see this person. They aren't connected with me on fb so I dont understand why they are still showing up in the very beginning of my game. Can someone help or explain, btw I made all my activity private in the beg where only I can see what this game publishes.

Anonymous said...

Is it possible to reset Candy Crush on Facebook back to the start?

Farrid said...

i have a problem with my candr crush. my target suddenly get crazy! i'm only level 46 but my target is 5M! i dont know how to fix this problem. i have reinstall, logout from my facebook but it wont work.

karityanne machado said...

Estou na fase 78 e só dá [E-Error= Error #1007], o que eu faço?

Anonymous said...

I keep on getting error #1007 what is this? how to fix it?

Anonymous said...

have not been able to access candy crush for the past 16 hours. page stays at 6%. I log off, come back on and there is no change. no access via facebook or google

Unknown said...

Hi,

My friends gave me extra moves and after I have claimed and accepted them, I start my level and at the end of the level when I have no more moves, I can't find the extra moves I claimed as no option are given besides the "Buy extra moves" and "End Game" options. Appreciate advise.
Thanks.

Anonymous said...

an explanation on how the portals work on level 282 would be helpful which portal do the fruit leave from thanks

Anonymous said...

I used to be connected through fb and now it disconnected me through fb and it wont reconnect me. I'm getting frustrated cause all I needed was 1 more ticket from a fb friend to move ahead. I have been using my phone to play, HTC android phone. Please help!!

Marcelle MCM said...

I had to reset my phone the other day at it got rid of my apps, now when I try and re download candy crush it says it isn't compatible with my device. I am using android HTC..any solution???

Stuck at level 395 said...

I am stuck at level 395. Can anyone help me?

Anonymous said...

I am so mad! I was on level 110 and when I just got on to play im back at level 1!!! WTH!!

Anonymous said...

The other day i had 22 gift lives from friends. When i was trying to play off my regular lives, they diappeared...same thing happened tonight, i had 11 lives from friends and after i played a couple of my regular lives, those 11 disappeared...????? what happened to them?

Anonymous said...

Hi.

I have an iPhone and for some reason I cannot connect to candy crush through Facebook and I cannot send lives. It just will not let me. Can someone help me as I cannot as for lives and it's taking me forever to get through.

Thanks

Anonymous said...

I play Candy Crush on my iPad. While playing screen goes blank then kicks me back to my home page! In the meantime, I lose that game! Same thing happens if I try to request a life from friends or even when I try to play game from a life that I previously had! This is quite frustrating! I have uninstalled and reinstalled. Keeps happening! Any suggestions?

Morgan said...

I just passed level 80 today and in order to get to the next level I have to send out tickets, which hasn't been a problem in the past at all. I make sure that I am connected to FB but the list of names that usually shows up when I click "ask friends" isn't there nor does it recognize names when I start typing them like it usually does. I sent one to my fiance' who also plays the game and he never got it so I know it's not only not showing the names but it's also not sending out requests for tickets. What do I need to do to get this to work again? PLEASE HELP!

Kim Anh Ngo said...

How can I reset and start all over again from level 1? my friend logged out my game and then when I logged back, her progress was saved on my account and was resumed once I logged on again. now I'm in the same level as her , but I don't want to :( please help.

Anonymous said...

Hi, i am trying to use the game on my laptop, through facebook, but am unable to get it to select a level and continue where i was. Tried pressing every obvious button to start my level and nothing is working. Thought this would be better to play on as people have told me you can complete levels easier.
Please answer as i think will just delete game soon as getting fed up of being stuck.

Anonymous said...

I passed level 50 and now it asked me to "Ask Friends" or "Unlock Now" to go to the next level. There is no option to go on a quest. I already completed the 1st quest but now the option disappeared. Is anyone else having this issue? Does anyone have a resolution? I would greatly appreciate it because I like the game but I am on the verge of deleting it. Thanx a lot in advance.

Anonymous said...

I bought that hand thing and tried to change two different pieces and it wouldn't do it but when I tried a different one to see if it worked it changed it then, I think that was the biggest rip off..Never playing anymore games on face book...

Anonymous said...

How do I buy the Charm of Life from the Yeti Shop

Anonymous said...

Couldd not connect to Facebook please help

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Anonymous said...

Whenever I try to apply the 3 extra moves from a friend b4 I start my current level it will apply the extra moves to a level that I have already passed....why is that?

tracy drake said...

Why can't we use the free gift of extra moves when playing on our cell phone..it's rather annoying

Anonymous said...

I haven't played in about 4 hours, when I did it still said no lives. It should have been full.

Anonymous said...

At level 392, kept getting orders but can't get enough points....just NO WAY!!!!!

Anonymous said...

Stuck at level 392 for over a week now. Able to get the orders but just can't get enough points. I have 30 moves left and still can't make 200,000 point. What the heck....

Anonymous said...

I don't have an option to request lives. When I run out of lives the only options are to play Pet Rescue to get lives, or to by lives. My wife has an option to request lives from friends. How do I get that option?

Anonymous said...

I haven't been able to ask friends for lives for a long time. I keep being asked to play other games, which I have done, but I still do not have the option to ask friends for lives. WHY??????

Sam said...

Trying to use extra moves. I accept them but the pink ribbon gets applied to previous level. I already passed that level. How do I apply my extra moves to the current level? Sam

Anonymous said...

How do I buy the Charm of Life from the Yeti Shop? Thanks k

Anonymous said...

My envelope is gone and my lives as well as my tickets. Help. I had 75

Anonymous said...

I'm at level 65 I'm stuck and I want to request moves help me!

Anonymous said...

Im stuck on level 35 & I can't play as there is a pink & white striped spinning wheel that appears everytime I try to start playing ! WHAT IS HAPPENING ???? How does one continue ??????

JR said...

I can not figure out what is going on in level 234. I see the ingredients off to the left and right, but when I explode a vertical striped candy over one of the out chutes (arrow is under it) sometimes they move and sometimes they don't. Is there another way to get them to move?

kim rowlette said...

I can't get pass 165 they don't give enough BLUES. I GUESS I AM DONE: Iam not going to bye nothing. So bye bye candy crush :*(

Laura said...

why when friends give you lives you dont get them? do i have to wait till i'm out of lives before accepting them?

Noogie S said...

Hi guys, I have received notifications from my friend that they sent request something to me...It appears on my Facebook, but when I checked it out on Candy Crush app on my iPhone, I didn't see their request...
Can someone explain to me what happen with this notifications? Is this issues caused by server / what?

Anonymous said...

Sorry you do not have access to the kingdom right now, please try later - this is all I get when trying to connect to facebook, I have re-installed both fb and cc but still does not work - HELP

Anonymous said...

Is there any way to reset my progress and restart at level 1?

Danielle R said...

I am on level 316 on my iphone but on the pc it shows I'm only on level 311, on my ipad it also shows that i'm only on level 311. I would continue playing on my phone but level 316 freezes after a few moves. Why isn't it syncing to the pc? And why is 316 freezing? HELP!!

Anonymous said...

So is there a way to purchase a version of the game that does not require hitting up your friends or buying something frequently???

Anonymous said...

I have a facebook account. I have been playing the game. All of a sudden a few days ago it won't let me ask friends for lives. It wants me to play a different game to get lives or buy them :( HELP me please with this problem??

Trish said...

I need some help with level 316. After I break down the chocolate blocks on the left and the candy falls into the jelly part on the right. One candy falls into another candy and I can't make anymore moves after that. Please help I have tried updating the game with no luck

Anonymous said...

screen normal on facebook but when go to candy crush its too large cant see all candys cant get it smaller control - doesnt work

Anonymous said...

I am havin a problem at the end of the game the crying heart come on and it says Claim Offer. I can not get any free lives. Could you please tell me that is wrong. People try to send me free lives but I don't get any.

Anonymous said...

Where is my mail (messages) on my FB interface? I have 17 messages showing on my phone version and nothing, anywhere, on the MB game.

Anonymous said...

Can I change the people inthe list of friends I can request tickets from because I think a lot of the people in the list dont play the game? I know other friends that would send me lives but I cant send requests to them

Anonymous said...

On candy Crush app when you are on map click lower left corner go to settings and log out. Then go to facebook app and log out. The on computer go to facebook--> candy crush and click on lower right corner where it says send to mobile or Play on mobile... That worked for me!!!

Anonymous said...

I can't log on today thru Facebook. I get the following message:
An error occurred during a connection to candycrush.king.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

ART said...

Hi,
I have a problem since last week which I couldn't ask my Facebook friend to give me a life. The window changed with Clam offer. Would you please help me?

Anonymous said...

SOLUTION: Guys I think I may have discovered a solution! I've been trying to get my Candy Crush Saga to sync with Facebook for a week now (ever since I got my new smart phone) and have been at my wit's end but I think I figured it out! I've been to every forum and help link and tried everything everyone suggested but no luck - until today! I noticed that when I tried to access Candy Crush through Facebook on the internet on my smart phone, it would give me a 'Web Guard - Content Restricted' page and I got to wondering if it had something to do with the syncing issue. I went to my cell phone provider's website (on a computer) and signed in to my account and looked for the Web Guard settings. They were set on 'Young Adult' (younger than 18) so I changed them to adult (18+). It sent me an email saying my Web Guard settings had been updated. I restarted my smart phone and opened Candy Crush and tried to sync it and it worked immediately and fully and correctly! Everything is completely synced! I am so freaking happy! So if you guys have some sort of web site protection settings or app or software, try changing the settings to 'Adult' - apparently Candy Crush is categorized as adult (18+) for some reason! Hope this works for everyone!

Anonymous said...

My question is how in the world did i start all over again!. Is there any way where i can be in my previous level? Please respond..

Anonymous said...

If i reset my phone will i have to start all over

Anonymous said...

why is candy crush saga not loading please help

Harry Zafiropoulos said...

Hi between level 130 and 140 Candy crush will not let me ask people for lives. Seems to be stuck on claim offer or play Farm Hero ...wont do watch add for a life .Is this correct ? its been like this for every turn for a week now.

Anonymous said...

I'm on level 144 and getting exactly the same problem Harry.

Anonymous said...

I can't seem to sync my game on my PC and my tablet and smartphone anymore. My score on the pc is 369 but it shows 365 on my tablet and smart phone. This problem has gone on now for several days. I have tried everything, removing and reinstalling on the tablet and smart phone. Rebooting both devices and combinations of all of the above. Very frustrationg. I noticed on the web lots of other people having the same problem. Are you working on a solution?

Candy Crush Club said...

Amazing site and a great resource for our favorite addiction :) Keep up the great work, guys! Keep Crushin' those Candies!

Anonymous said...

Hi,
When I try to load up Candy Crush on my desktop the "Mixing Ingredients" bar only reaches 17% and won't go any higher. The computer doesn't crash and I have no trouble loading other Facebook games. The Candy Crush app on my phone is working fine.

Anonymous said...

My game won't load past 17% on the "Mixing Ingredients" screen on my PC. I have no trouble loading other FB games or playing Candy Crush on my mobile phone. Can anyone suggest a solution?

Tamara Sánchez said...

I like candy crush

Anonymous said...

Why won't the requests sent for tickets go thru? My mother in law has been sending them but I haven't received anything. What's going on? I even tried uninstalling and reinstalling the app. Any suggestions?

Anonymous said...

my candy bar for 100% to play has frozen on 17% and won't load

Anonymous said...

How do I clear the jelly on the candy in the center on Level 45?

vicky said...

im on level 143, but for the last 3 days the game will not load past 16%. l have cleaned out my browser, removed the app and tried to start again but the same problem is still there. please help

Anonymous said...

were you ever able to fix this problem because I am same problem.

Anonymous said...

well i downloaded it as an apk on android drawer it is incompatible with my device so.And it keeps forse closing i cant even see the game menu.CAN ANYONE HELP

Anonymous said...

Hi i downloaded it from a web sight call android drawer and it is incompatible for my device thats why i did it.I cant even open it so CAN ANYONE HELP ME PLEASE!!!!!!!!!!!!!!!!!!!!! i would appreciate it

Anonymous said...

To admin,
This game asks me to play 8 levels on Bubble Witch Saga for bonus, but now I have played until 19th level, I still haven't received the bonus and the game keeps asking me to play BWS. Please help me

Anonymous said...

I'm on level 50?trying to do quests to move on, but I can't because it says the candy hasn't been made yet and to complete other quests first. What gives?? What do I do? Replay the artists needed to advance or could it be any number of other levels I must replay?

Anonymous said...

My candy crush game has not been loading for 5 days..It stops at 2% when its adding frosting and its supposed to go up to 100%..Bloody ridiculous as no matter what I do nothing works..What do I have to do to get this to work..DO SOMETHING ABOUT IT..FUMING.

Anonymous said...

hello, just want to ask, why i can't sync my candy crrush on my fb? been trying to uninstall and reinstall it but nothing change.. it will have fb logo then loading and it will return to play or connect fb..

Anonymous said...

Hello everyone I need some help understanding why since my husband has staryed playing why his not on my map I cant find him send lifes or ask for them yet we are friends on f.b!! So frustrating! ! Pls someone help! Many thanks in advance x

Anonymous said...

My husband has now started to play too but for some reason I cant find him on my map or me on his we can't send or receive lifes off each other yet we are friends on f.b ( listed as married!) Its sooo frustrating as his on everyone elses but mine! Pls help if you can many thanks in advance x

Anonymous said...

They just want your money. They don't even really send the lives to people so that they're stuck paying the 99. In order to move on.

Anonymous said...

I have been stuck at level 20 because every time i click on ask friends to help me get the tickets i need to move on the dam window disappears i can't even send live to friends either, whats the point of even playing the game

Anonymous said...

Does it only show people that play the game under Suggested Friends? I have got a lot of requests from other people, but those people are not under my suggested friends and also I cannot search for people outside the suggested friends.

Wang Maggie said...
This comment has been removed by the author.
Wang Maggie said...

hi, i was at level 100, but my kids was playing my mobile phone, and press re-set button by accident, and the level was set back to level 1, have to start all over again, is there any way to get my level back??? please help... thanks!

Anonymous said...

Hi after level 35 we need to send three tickets to 3 friends in order to unlock it. I have helped my mum to send to 3 friends(including myself) but why is it that I'm the only who can receive it but not the other two friends?

Anonymous said...

Hi,
I don't have the option to ask friends for lives anymore. Now I can only "claim offer". Can you please help me fix this?
:) Lauren

Anonymous said...

I have done everything including reboot my phone i can NOT log into candy crush saga with facebook even through my computer... my wife doesn't have this problem only me ive tried to uninstall everything and still nothing restarted my computer and NOTHING

CJ Malone said...

I had just passed level 87 or 88 and I was finally going to connect the game to Facebook. So I connect to Facebook, and I go back to the game only to find that all my game progress is totally gone. Its kind of upsetting lol how can I get my progress back? Or do I just have to start. Or do I just starry back at level 1 like it shows?

Anonymous said...

Game still broken on iphone and ipad at level 316!!

Anonymous said...

I was given 6 lives through my fb friends on my iphone app. When I had gotten home and connected to wifi the game refreshed and all of those lives were gone. What happened?! I waited until I played my 5 lives before I went to accept the ones my friends sent me and now they're gone!

Kymberley M said...

Hi, I had a number of requests on my mobile applications, and as needed I would access them As of today they are all gone. I did not click check all and accept but all my requests, extra moves and lives are gone

Fatma Mawji said...

Hi,

I was playing the candy crush from my samsung S4 and reached level 97 and was also playing through facebook but not same level.
I happen to sell my samsung and so I connected the candy crush with facebook and so the facebook level i was in reached 97 level.
I have bought another samsung and when i downloaded the game again it started from level 1.
What should i do to get back to my old level.

Please helppppp.....
I wouldnt wanna start from again while now i have reached level 102.

My email: fatema_86@hotmail.com or chimami7@gmail.com

Anonymous said...

PLEASE fix! I have gotten all the updates and now my game CONSTANTLY freezes up
or just closes all together. This is VERY frustrating, ilove playing the game but all these problems are getting old. I also cant use my extra moves that my friends send me. I play mostlyon my SSamsung Galaxy III. PLEASE FIX THE BUG!!!!!!!!!!

Anonymous said...

hi i have the app on my android phone but have a problem syncing facebook with candy crush it will only work when connected to wifi could you suggest what the problem oculd be?

Thanks

Batool said...

I cant ask my fb friends for a ticket... need help !!!

Anonymous said...

can you tell me why when I click on the game on my facebook page it starts loading and when it gets to about 60% it just stops there and will not load any further. pLEASE Help as I cannot play my favourite game

Anonymous said...

to developer, the tornadoes make a lot of people quit this game. How to make your business?

Anonymous said...

If you are playing on your phone you can turn off your data so that there is no internet connection when you get to the ticket part and you wont need people to send them to you. If your game isn't linked to facebook then you can skip that part. It takes 3 days but you can earn a ticket a day by playing a game they have chose for you. It is located in the same section as the place you buy the tickets but is only there as an option if there is no connection to facebook or data. Hope this helps someone

Anonymous said...

i cant ask my friends for tickets... WTF is this shit

Anonymous said...

Every time I complete a level I struggle to move to the bext level. Friends assist me to move on, but nothing happens for a couple of days and then, suddenly, the next level unlocks. It is far more frustrating than the actual game. Any ideas why I am experiencing such issues?

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